Health and supplements
Answer product questions without giving medical advice
It answers from your labels, product pages and FAQs. Medical questions are blocked by default, so it never advises on health, and it tells anyone who describes an emergency to call their local emergency number.
Visitor: Is the magnesium safe for me while I'm pregnant?
Assistant: I can't advise on whether it's right for you personally - that needs a qualified professional who knows your situation. I can tell you the factual product details, though, like what's in it.
What it handles for you
Ingredients and labels
What is in each product and the serving size on the label, from your product pages.
Health questions held back
A question that needs a professional gets a fixed, careful reply instead of an AI-written answer.
Orders and shipping
Shipping times, subscriptions and returns, from your store's own policies.
Common questions
Does it make things up?
Questions about your business, such as prices, stock, shipping, policies and hours, are answered only from your site and the content you add. When it has nothing to go on, it says it doesn't have that information and offers to pass the question to your team. General questions can get a general answer, which it marks as general, and you can turn that off.
How does it learn my site?
It reads the pages in your sitemap and respects your robots.txt. You can also upload documents (PDF, Word, text or CSV), add your own questions and answers, and connect a Shopify or WooCommerce product catalog. When your site changes, you can have it read the site again with one click.
What happens to my data and my visitors' data?
Your pages, documents and conversations are stored in your account and used to answer your visitors. To write each reply, the conversation is sent to the AI provider that writes it. Visitors share contact details only by filling in a form themselves.
Can a person take over a chat?
Yes, on plans with live chat: your team sees conversations in the dashboard and can take one over. On every plan, when it can't help, it invites the visitor to leave their details so you can follow up.
Your site already has the answers. Let it give them.
No credit card needed, and free for 14 days.